Effective Date: 21/07/2025
At AdAccountHub.com, we value your satisfaction and aim to provide high-quality, verified Google Ads accounts and services. Please read our Refund and Returns Policy carefully before making a purchase.
🔐 Digital Products & Services Policy
Due to the nature of digital products—including but not limited to verified accounts, subscriptions, VCCs, or virtual services—all sales are final. We do not offer refunds or returns once the product or service has been delivered.
All Google Ads accounts and services provided by AdAccountHub.com are digital products delivered electronically. Due to the nature of digital goods, all sales are final, and refunds are only granted under specific conditions outlined below.
✅ Refunds May Be Granted Only If:
We may approve a partial or full refund under limited circumstances, including:
- ❌ Product not delivered within the stated timeframe (24–72 hours, depending on item)
- ❌ The account or service is inaccessible due to an error on our side
- ❌ You receive a non-functional or banned account at the time of delivery
- ❌ Duplicate payment due to a technical glitch
To be eligible, you must contact us within 48 hours of receiving your order with proof of the issue (screenshots, error messages, etc.).
🚫 Non-Refundable Situations
Refunds will not be issued if:
- You changed your mind after delivery
- The issue is caused by user error or misuse
- You violated the product’s terms of use, resulting in suspension or ban
- Delays occurred due to inaccurate customer info or failed verification
- The product has been used, accessed, or modified
🔁 Replacements Instead of Refunds
In certain situations, we may offer a replacement instead of a refund if:
- The product was delivered in a faulty condition
- A login or service was compromised before first-time use
- A technical error occurred during delivery
⏳ Refund Timeframe
Approved refunds will be processed within 3–7 business days, depending on your payment method. You’ll be notified by email once it has been issued.
📩 How to Request a Refund or Replacement
To start a refund/replacement request:
- Email us at support@adaccounthub.com
- Use subject line:
Refund Request – Order #[Your Order ID] - Provide:
- Proof of purchase (receipt, order ID)
- Clear description of the issue
- Screenshot(s) or video, if applicable
Our team will review and respond within 24–48 hours.
⚖️ Fraud Prevention & Abuse
To protect our platform and customers:
- We track product activations and access logs
- Fraudulent chargebacks or abuse may lead to permanent bans and reporting to relevant authorities
Need Help?
If you have any questions before or after your purchase, we’re here to help. Contact our support team via:
📧 Email: support@adaccounthub.com
🌐 Live Chat: Available during business hours
By purchasing from AdAccountHub.com, you agree to the terms outlined in this Refund and Returns Policy.